1-Year / 12,000-Mile Warranty on Every Repair
Parts and labor. In-shop or mobile. Whichever comes first, 1 year or 12,000 miles. If something fails inside that window, we cover it. No paperwork hunt, no runaround.
Full policy details
- Coverage: parts and labor on the specific repair performed
- Term: 1 year from invoice date or 12,000 miles, whichever comes first
- Transferability: warranty stays with the VIN, not the owner
- Mobile work: covered the same as in-shop work
- Exclusions: damage from accident, abuse, or modification after our repair
How to file a warranty claim
- 1Call or email your account managerOr use the portal. Tell us the VIN, the symptom, and when it started.
- 2We confirm coverage on the spotWe pull your repair history and confirm warranty eligibility in minutes.
- 3Schedule the repairMost warranty work is scheduled within 24 hours. Mobile available if needed.
- 4We do the work, you do not see a billWarranty repair invoiced to OCRV internally. You sign off and roll.
Real examples
Transmission rebuild, 9 months later
Customer's Allison 4500 RDS started exhibiting same shift quality issue 9 months after rebuild. Diagnosed a torque converter clutch solenoid that came in late on the failure curve. Replaced under warranty, no questions, no charge.
Reefer compressor, 5,800 miles later
Reefer compressor failed inside warranty window. Mobile dispatch in 47 minutes, swap unit installed on site, customer never lost the load. Full warranty coverage including dispatch.
Frame weld, 10 months later
Frame weld on a dump body developed a hairline fracture. Re-welded, re-stress-relieved, re-inspected. Covered fully. Customer was back in service in 22 hours.
Get your fleet rolling again.
Free written quote in hours. 24/7 mobile dispatch. 1-year, 12,000-mile warranty on every repair. Call now or upload photos for instant turnaround estimate.